free · no sales call needed
Find out what your phone is costing you.
I'll call your business the way a customer would, once during business hours and once after, and fill in your website form. Within two business days you get a one-page report: what happened, how fast, and what it likely costs you each month.
What's in the report.
- 01
whether each call was answered, and how long it rang
- 02
what a caller hears when nobody picks up
- 03
how long your web form takes to get a reply
- 04
an estimate of the monthly cost, worked out from your own average job value
- 05
the three changes I'd make first
Questions about the audit
- Will you try to sell me something on the calls?
- No. The calls are short and ordinary: I ask what a customer would ask. The report comes by email, and it's yours to keep either way.
- Do I need to be there?
- No. That's the point: the audit shows what a customer sees when you're busy.
- What does it cost?
- Nothing. If the report shows a real leak, I'll tell you what fixing it would cost. If it doesn't, I'll say that too.